14. Learning Technology Support

14.3. Faculty Training or Support Units? The Need for Balance

I am a strong supporter of such specialized units to work with teachers and instructors. However, this has to be balanced against the costs. Funding from these units usually comes from within the overall budget for teaching and learning which in the end results in larger classes. These support units grow in inverse proportion to the lack of pre-service and in-service training.

However, these learning technology support units are essential for the effective development of teaching in a digital age. Thus a balance needs to be found between the provision of training in the use of learning technologies and the need for learning technology support units, which is why faculty development and learning technology units have tended to become integrated, and why institutions need a defined strategy for supporting teaching and learning.  Thus although it is possible for a particularly dedicated teacher to teach successfully without such support, learning technology support units are becoming an essential service for most teachers and instructors.